Why Therapedic Collects Information
We collect personal identifying information to better deliver the products and services you request. Your personal identifying information helps us communicate with you about our latest products, special offers, and information about which you might like to hear. We also collect your personal identifying information to help us design and deliver our website, and to deliver targeted advertisements to you when you use the website.
Information We Collect
If you are a visitor to the Site, we may collect information that you provide to us when you communicate with any of our departments such as customer service. Such information may include your name, postal address, phone number, and email address.
In addition, we automatically collect information about you when you use the Site. For example, if you access the Site through a computer, we may automatically collect information such as your browser type and version, computer and connection information, IP address and standard web log information. If you access the Site through a mobile device, we may also be able to identify the location of your mobile device. You may choose not to share your location details with us by adjusting your mobile device’s location service settings. For instructions on changing the relevant settings, please contact your service provider or device manufacturer.
We may also automatically collect information from you when you use the Site using “cookies”. Cookies are small amounts of data that are stored within your computer’s Internet browser and that are accessed and recorded by the websites that you visit so that they can recognize the same browser navigating online at a later time. You can set your browser to reject cookies or to notify you when you are sent a cookie. However, if you disable cookies you may not be able to use certain features of our Site.
Information from Other Sources
We may receive personal identifying information about you from other sources as well. Examples of these sources are entities that can help us correct or supplement our records, improve the quality or personalization of our service to you, and help prevent or detect fraud.
How We Use Your Information
Therapedic uses your information in a variety of ways to offer and provide our products and services to you and to support our core business functions. These include internal business processes, marketing, authentication, loss and fraud prevention, public safety and legal functions.
Examples of how we may use your information are: (1) to request feedback and to enable us to better understand how the Site and our services are being used and how they can be improved, (2) to contact and communicate with you and to respond to your communications and requests about the Site, or about our programs, services, products, activities and special events, and (3) for any other purpose for which you specifically provide the information to us.
If you provide your email to us, we may email you with information and updates about the Site that we believe may be of interest to you. If you wish to opt-out of receiving these emails from us, please follow the instructions contained in each email you receive from us which will allow you to opt-out of receiving further marketing communications from us.
Users may opt out of Google’s DoubleClick remarketing pixel, which you may opt out of by visiting the DoubleClick opt-out page at:
How We Disclose Your Information outside the Company
We do not sell or lease your personal identifying information to third parties. We only disclose your personal identifying information with your prior consent or under the following limited circumstances:
- We may disclose or otherwise make available personal identifying information about you to service providers that help with our business operations. Examples are retailers, shipping vendors, and companies that help us improve our product and service offerings and our websites. Your personal identifying information may be stored and processed by our service providers in the United States or other locations where the service providers or Therapedic maintains facilities. We require our service providers to keep your information secure. In addition, our service providers may not use or disclose personal identifying information for any purpose other than providing the services on our behalf.
- We may disclose your information in other special circumstances. These include situations when the sharing is necessary to protect the safety, property, or other rights of the Company, our customers, our associates, or any other person, or where otherwise required by law. An example would be the disclosure of personal identifying information as the result of a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by applicable law.
- We may transfer any information we have about you in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of Therapedic’s or as part of a corporate reorganization or stock sale or other change in corporate control.
Information You Share Through Social Media Services
The Site may include links to third party social media services where you will be able to post comments, stories, reviews or other information. If you post any comments, reviews, photos or other information on our Facebook, Twitter or other social media pages, we may display those comments, reviews, photos or information on the Site. In addition, your use of these social media services may result in the collection or sharing of information about you by these social media services. We encourage you to review the privacy policies and settings on the social media services with which you interact to make sure you understand the information that may be collected, used, and shared by those social media services.
Transactions with E-Commerce Partners, Vendors and Advertisers
Security of Your Personal Identifying Information
Therapedic employs reasonable security measures consistent with standard industry practice for personal identifying information collected through this Site, including physical, electronic and operational measures to maintain security and prevent unauthorized access. While we take all appropriate steps to safeguard the personal identifying information under our control, unfortunately, no data transmission over the Internet or method of storing data can be guaranteed to be 100% secure. We therefore cannot guarantee that personal identifying information supplied by you will not be accessed on our servers, or intercepted while being transmitted to us over the Internet. We assume no liability for any damages you may suffer as a result of such interception, alteration, or misuse of information during these transfers. If you have reason to believe that there has been any breach of the security of the Site, please contact us at Therapedic International, 103 College Road East, 2nd Floor, Princeton, New Jersey 08540.
Your California Privacy Rights
Under California law, California residents are entitled to ask us for a notice describing what categories of personal identifying information we share with third parties or corporate affiliates for those third parties or corporate affiliates’ direct marketing purposes. That notice will identify the categories of personal identifying information shared with third parties and used for direct marketing purposes and the name and address of the third parties that received such personal identifying information. If you are a California resident and want a copy of this notice, please submit a written request to the following address: Therapedic International, 103 College Road East, 2nd Floor, Princeton, New Jersey 08540. In your request, please specify that you want “Your Therapedic’s California Privacy Rights Notice”. Please allow 30 days for a response.
Children Under Age 13
The Site is not directed to individuals under the age of 13, and we request that individuals under the age of 13 not use the Site or provide information about themselves through the Site. If we discover that someone who is under the age of 13 has submitted information through the Site, we will use reasonable efforts to delete it from our records.
Effective Date: July 1st, 2016